WE GATHERED OUR MOST FREQUENTLY ASKED QUESTIONS HERE. THEY ARE SEPARATED INTO DIFFERENT SECTIONS.

 

 

GENERAL QUESTIONS

WHERE DO YOU SERVICE IN ATLANTA, GA?

I SERVICE ALL OF METRO ATLANTA INCLUDING SURROUNDING AREAS LIKE DUNWOODY, BUCKHEAD, ALPHARETTA, LITHONIA, SANDY SPRINGS, STONE MOUNTAIN, LAWRENCEVILLE, MARIETTA, KENNESAW, AND MORE.

 

ARE YOU BY APPOINTMENT ONLY?

MAJORITY OF THE TIME, YES. THERE ARE OCCASIONS WHERE WE SERVICE CLIENTS SAME DAY JUST DEPENDING ON THE TYPE OF SERVICE IS REQUESTED AND THE LOCATION OF THE VEHICLE.

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DO I HAVE TO BE PRESENT FOR THE ENTIRE DETAIL?

IT IS COMPLETELY UP TO YOU, OUR CUSTOMERS ARE USUALLY NOT PRESENT THE MAJORITY OF THE TIME. THEY JUST MAKE SURE WE HAVE ACCESS TO THE VEHICLE AND/OR THE GARAGE.

 

NOW IN REGARDS TO THE PAYMENT, WE DO HAVE ONLINE METHODS TO ACCEPT PAYMENTS WHICH DON'T REQUIRE YOU TO BE PRESENT.

 

CAN YOU SERVICE THE VEHICLE AT MY APARTMENT OR JOB?

YES, MOST OF THE TIME WE CAN. 

 

CAN I BRING MY CAR TO YOU?

AT THIS TIME WE ARE COMPLETELY MOBILE WITH NO PHYSICAL LOCATION. SO WE WILL COME OUT TO YOU.

 

DO YOU ACCEPT CARD?

YES, WE ACCEPT EVERY FORM OF PAYMENT.

 

IS THERE A MOBILE FEE CHARGE IN ORDER TO COME OUT TO MY LOCATION?

NO, WE DO NOT CHARGE A FEE TO COME OUT TO SERVICE THE VEHICLE.

 

WE DO HAVE A MINIMUM PURCHASE AMOUNT FOR ANY CLIENTS THAT WOULD BE MORE THAN 30 MILES OUT FROM US. THAT MINIMUM PURCHASE AMOUNT WOULD BE $120.

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MAINTENANCE WASH

HOW LONG WILL IT TAKE TO WASH MY CAR?

IT DEPENDS ON THE SIZE AND TYPE OF VEHICLE BUT NORMALLY IT WOULD TAKE US ANYWHERE FROM 45-90MINS.

 

WILL THIS SERVICE INCLUDE REMOVING SCRATCHES?

THE MAINTENANCE WASH IS PRIMARILY FOR CLEANING OFF EVERYDAY DIRT AND DEBRIS. IF YOU WERE LOOKING TO REMOVE SCRATCHES THAN THAT WOULD BE CLASSIFIED AS PAINT CORRECTION.

 

HOW DO I GET INTO THE MAINTENANCE PROGRAM?

VISIT OUR MAINTENANCE WASH PAGE FOR MORE INFORMATION ON HOW TO JOIN AND TO LEARN MORE ABOUT THE PROGRAM.

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WASH AND PROTECT

WILL THIS SERVICE REMOVE SCRATCHES FROM MY PAINT?

THIS SERVICE DOES INCLUDE APPLYING A WAX TO THE VEHICLE’S PAINT. SO TECHNICALLY SPEAKING THE WAX DOES FILL IN MICRO SCRATCHES THEREFORE CREATING MORE SHINE AND LEAVING A LAYER OF PROTECTION.

 

IF YOU WERE LOOKING TO REMOVE MORE HEAVIER/DEEPER SCRATCHES AND SWIRLS THAN I WOULD RECOMMEND OUR PAINT CORRECTION SERVICE.

 

HOW LONG DOES THE WAX LAST?

ULTIMATELY THIS DEPENDS ON HOW THE VEHICLE IS STORED, MAINTAINED, AND DRIVEN AFTER THE WAX HAS BEEN APPLIED. IF THE VEHICLE IS OUTSIDE MAJORITY OF THE TIME BEING EXPOSED TO THE DIFFERENT ELEMENTS THAN YOU CAN EXPECT TO HAVE AROUND 2 MONTHS OF PROTECTION.

IF THE CAR IS STORED IN THE GARAGE HAS THE COMPLETE OPPOSITE OF EXPOSURE THAN JUST SITTING OUTSIDE WITH TAKING INTO CONSIDERATION THE OTHER VARIABLES I MENTIONED THAN IT WOULD LAST 4-6 MONTHS.

 

DO WE CLAY BAR THE PAINT?

YES, THIS IS AN ESSENTIAL PART OF OUR PROCESS THAT ENSURES US THAT WE HAVE PROPER ADHESION OF THE WAX TO THE PAINT BY REMOVING THE THIN LAYER OF DIRT THAT IS ATTACHED TO THE PAINT.

 

WHAT KIND OF WAX DO YOU USE?

OUR BRANDS ARE CONSTANTLY UPDATING TO WHAT IS THE NEWEST AND MOST EFFICIENT WAXES THAT COMES OUT. CURRENTLY SOME BRANDS WE USE ARE MEGUIARS, AND TURTLE WAX.

 

WILL THIS SERVICE REMOVE THE ROUGH FEEL OF MY PAINT?

YES, DURING OUR CLAY BAR STAGE OF THE SERVICE. WE REMOVE THE DIRT AND DEBRIS THAT IS ATTACHED TO THE PAINT LEAVING THE PAINT SMOOTH TO THE TOUCH.

 

HOW LONG DOES THIS SERVICE TAKE?

THE TIME VARIES DEPENDING ON THE SIZE, TYPE, AND CONDITION OF THE VEHICLE. THE GENERAL TIME FRAME WOULD BE 2-4 HOURS.
 

 

PAINT CORRECTION 

HOW LONG DOES THIS SERVICE TAKE?

THIS SERVICE VARIES ON TIME REQUIRED BECAUSE IT IS BASED OFF OF NUMEROUS DIFFERENT CASES OF PAINT CORRECTION. IF IT’S A SCRATCH REMOVAL IT MAY TAKE 15-30 MINS DUE TO THE FACT SINCE ITS FOCUSED ON A SPECIFIC AREA ON THE VEHICLE. IF ONE PANEL MAY NEED A BUFFING OR ENHANCEMENT THAT MAY TAKE 1-2 HOURS. IF ITS A FULL TWO STEP CORRECTION ON MEDIUM SIZE VEHICLE THEN IT MAY TAKE 8-16 HOURS. THERE ARE SO MANY VARIABLES THAT PLAY INTO THE TIME REQUIREMENT.

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FULL INTERIOR CLEANING

HOW LONG DOES IT TAKE TO CLEAN MY INTERIOR?

IT DEPENDS ON THE SIZE AND CONDITION OF THE VEHICLE. GENERALLY SPEAKING, IT MAY TAKE ANYWHERE 2.5 HOURS TO 4 HOURS.

 

ARE YOU ABLE TO REMOVE ANY STAIN?

WE HAVE EXPERIENCED MANY DIFFERENT KIND OF STAINS THROUGHOUT THE COURSE OF GROWING. WE BELIEVE WE ARE ABLE TO CLEAN YOUR INTERIOR TO THE BEST CONDITION POSSIBLE DUE TO OUR KNOWLEDGE AND EXPERIENCE. 

 

THERE MAY BE SOME STAINS THAT ARE PAST THE POINT OF NO RETURN, HOWEVER, WE DO OUR BEST TO MAKE IT LOOK THE BEST WE CAN.

 

DO YOU REPAIR UPHOLSTERY?

AT THIS TIME WE DO NOT REPAIR UPHOLSTERY, WE ARE PRIMARILY A DETAILING COMPANY.

 

DO YOU REMOVE SEATS TO GET UNDERNEATH THEM?

WE HAVE SEVERAL TOOLS AND METHODS TO COVER EVERY AREA OF THE VEHICLE WITHOUT HAVING TO REMOVE THE SEATING.

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MAINTENANCE INTERIOR CLEANING

WHAT IS THE DIFFERENCE BETWEEN THE MAINTENANCE INTERIOR CLEANING AND THE FULL INTERIOR CLEANING?

THE MAINTENANCE INTERIOR CLEANING IS AN UPKEEP SERVICE. THIS A SIMPLE CLEANING THAT JUST INCLUDES A WIPE DOWN, VACUUM, AND CLEANING THE GLASS. THERE IS A SECOND VERSION OF THIS SERVICE THAT IS APART OF OUR MAINTENANCE PROGRAM. LEARN MORE ABOUT OUR MAINTENANCE PROGRAM HERE.

 

MEANWHILE, THE FULL INTERIOR CLEANING IS WHERE WE ENTER AN EXTENSIVE CLEANING OF ALL AREAS OF THE VEHICLE. THIS IS A MORE THOROUGH AND DEEP CLEANING.

 

HOW LONG DOES THIS SERVICE TAKE?

IT ULTIMATELY DEPENDS ON THE SIZE AND CONDITION OF THE VEHICLE. THE TIME REQUIRED WOULD RANGE ANYWHERE FROM 30-60 MINS.